{"id":9,"date":"2026-10-19T11:51:07","date_gmt":"2026-10-19T11:51:07","guid":{"rendered":"https:\/\/moonveyra.talkchinese.space\/?page_id=9"},"modified":"2026-10-19T11:51:07","modified_gmt":"2026-10-19T11:51:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/moonveyra.talkchinese.space\/zh\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<style>\n.mv-wrap{max-width:1080px;margin:0 auto;padding:4rem 1.5rem 3rem;font-family:Inter,sans-serif;}\n.mv-eyebrow{letter-spacing:.32em;text-transform:uppercase;font-size:.72rem;color:#c9a24b;margin:0 0 1.2rem;}\n.mv-h1{font-family:'Cormorant Garamond',Georgia,serif;font-weight:400;font-size:clamp(2.4rem,5vw,3.8rem);line-height:1.12;color:#f3ead9;margin:0 0 1.4rem;max-width:16em;}\n.mv-lead{font-size:1.05rem;line-height:1.8;color:#c9beac;max-width:44em;margin:0 0 3rem;}\n.mv-split{display:grid;grid-template-columns:1fr 1fr;gap:3rem;align-items:center;margin:3.5rem 0;}\n.mv-split img{width:100%;border-radius:16px;display:block;}\n.mv-split.rev{direction:rtl;} .mv-split.rev>*{direction:ltr;}\n.mv-h2{font-family:'Cormorant Garamond',Georgia,serif;font-weight:400;font-size:clamp(1.7rem,3vw,2.4rem);color:#f3ead9;margin:0 0 1rem;}\n.mv-p{line-height:1.85;color:#c9beac;font-size:.98rem;margin:0 0 1.1rem;}\n.mv-p b{color:#ece3d3;font-weight:500;}\n.mv-values{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem;margin:3.5rem 0;}\n.mv-value{background:#16121c;border:1px solid rgba(201,162,75,.16);border-radius:16px;padding:1.8rem 1.5rem;}\n.mv-value h3{font-family:'Cormorant Garamond',serif;font-weight:400;font-size:1.35rem;color:#f3ead9;margin:.6rem 0 .5rem;}\n.mv-value .ic{font-size:1.4rem;color:#c9a24b;}\n.mv-value p{font-size:.9rem;line-height:1.75;color:#a89d8c;margin:0;}\n.mv-cta{text-align:center;margin:3.5rem 0 1rem;}\n.mv-btn{display:inline-block;background:linear-gradient(135deg,#c9a24b,#a9832f);color:#12100f !important;padding:.95rem 2.4rem;border-radius:999px;font-weight:500;letter-spacing:.05em;text-decoration:none;font-size:.92rem;}\n.mv-btn:hover{filter:brightness(1.08);color:#12100f !important;}\n.mv-quote{font-family:'Cormorant Garamond',serif;font-style:italic;font-size:clamp(1.4rem,2.6vw,1.9rem);color:#d9cdb8;text-align:center;max-width:26em;margin:3.5rem auto;line-height:1.5;}\n.mv-quote b{color:#c9a24b;font-weight:500;}\n@media(max-width:820px){.mv-split,.mv-values{grid-template-columns:1fr;gap:2rem;}.mv-split.rev{direction:ltr;}}\n<\/style>\n\n\n<div class=\"mv-wrap\">\n  <p class=\"mv-eyebrow\">Help<\/p>\n  <h1 class=\"mv-h1\">Shipping &amp; Returns<\/h1>\n\n  <h2 class=\"mv-h2\">Shipping<\/h2>\n  <p class=\"mv-p\">Orders are prepared within 1\u20132 business days and ship from our studio. Domestic (US) orders over $75 ship free; standard shipping is $4.95. International shipping is calculated at checkout.<\/p>\n  <p class=\"mv-p\">Every order is cleansed and charged before it is packed, and ships with its intention card and a small care guide.<\/p>\n\n  <h2 class=\"mv-h2\">Returns<\/h2>\n  <p class=\"mv-p\">If your piece does not feel right, return it within 30 days of delivery \u2014 unworn and in its original packaging \u2014 for a full refund or exchange. Email <a href=\"mailto:hello@moonveyra.com\" style=\"color:#c9a24b\">hello@moonveyra.com<\/a> with your order number and we will take care of the rest.<\/p>\n\n  <h2 class=\"mv-h2\">A note about natural stones<\/h2>\n  <p class=\"mv-p\">Crystals are formed by the earth, so color, inclusions, and pattern vary from stone to stone. Slight variations are not defects \u2014 they are how you know yours is one of a kind. For hygiene reasons, worn pieces cannot be returned unless there is a fault in craftsmanship.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Help Shipping &amp; Returns Shipping Orders are prepared within 1\u20132 business days and ship from our studio. Domestic (US) orders over $75 ship free; standard shipping is $4.95. International shipping is calculated at checkout. Every order is cleansed and charged before it is packed, and ships with its intention card and a small care guide. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":1,"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":206,"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/pages\/9\/revisions\/206"}],"wp:attachment":[{"href":"https:\/\/moonveyra.talkchinese.space\/zh\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}